Overview
Underground and roofed passages lead from Yokohama Station's West Exit to Yokohama Bay Sheraton Hotel & Towers in about one minute. You can reach the entrance without stepping into the rain, a welcome detail when you're carrying luggage. The station link defines the stay.
Despite its name, the hotel is on the station's busy west side rather than beside Yokohama Bay. It combines that train-friendly location with the services of a large full-service hotel, including varied dining, a high-floor Club Lounge, meeting facilities, and a sports club with an indoor pool.
Rooms
Standard double and twin rooms have work desks and Sheraton Signature Sleep Experience bedding. Selected categories face the city or bay, while junior suites add a separate living area and sofa. Room size, layout, and view vary enough that it's worth comparing categories carefully.
Club rooms and eligible suites include access to the Sheraton Club Lounge. Breakfast, afternoon refreshments, evening cocktails, Wi-Fi, and generous seating create a quiet place for a break or informal meeting above the west-side district. Access may also be available with qualifying Marriott Bonvoy status under current terms.
Facilities
The sports club offers a proper break from days built around train travel. Its three-lane indoor pool measures 15 by 6 metres, with a small Jacuzzi nearby. The fitness room has both cardio and strength equipment. Guest use costs extra, and age restrictions and scheduled closures apply, so check the current rules if swimming or exercise is important to your stay.
Concierge service, room service, business support, parking, and electric-vehicle charging cover longer visits and work trips. Meeting and banquet rooms are also available, though they don't dominate the experience for leisure guests.
Dining
Compass serves buffet breakfast and all-day meals, while other restaurants specialize in Japanese, Cantonese, and teppanyaki cooking. On the top floor, Bay View serves French food and drinks with views toward Yokohama Bay. Lounges and a bar cover coffee, lighter meals, and evening drinks, while the pastry shop is the quickest option.
That range is especially convenient in wet weather or when meetings leave little time to look elsewhere for a meal. Opening days and hours vary by venue, so check the current schedule if a particular restaurant matters to your stay.
Location and transport
Yokohama Station brings JR, Keikyu, Tokyu, Minatomirai Line, Sotetsu, and municipal subway services into one large rail complex. JR trains cover trips toward Tokyo, Shinagawa, Kamakura, and central Yokohama. Keikyu provides the main rail route to Haneda Airport, while the Tokyu Toyoko and Minatomirai lines connect with Shibuya and Yokohama's waterfront districts.
For the Tokaido Shinkansen, the Blue Line runs directly to Shin-Yokohama Station. Department stores, restaurants, buses, and taxis are close at hand throughout the Yokohama Station Area. Minato Mirai, Nihon-odori, and Chinatown are straightforward trips on the Minatomirai Line, but they aren't immediately outside the hotel.
Airport access
Keikyu trains take about 22 minutes from Haneda Airport's stations to Yokohama Station. There is no hotel shuttle, but the train ride to the nearby station is direct and the final approach is covered.
From Narita Airport, the Narita Express takes about 90 minutes to Yokohama Station without a change of train. These journey estimates don't include waiting time or the walk through the rail complex, so allow extra time.
Why stay here
The protected West Exit route is most valuable during a rainy arrival, with heavy luggage, or when several days of the trip depend on trains through Yokohama. In-house dining, Club access, and the sports club add more depth than a simple station-side stay. The tradeoff is clear: travelers who want the harbor outside the door should compare hotels in Minato Mirai or the old port district.
Good to know
The word Bay in the name refers to the views and wider Yokohama setting, not a waterfront address. Tokaido Shinkansen services use Shin-Yokohama Station, reached directly by the Blue Line. Club Lounge and sports-club access depend on room category, membership status, age, fees, and current operating rules.
1-minute walk